Shipping Policy

NORONAS – Where Craft Meets Shine

At NORONAS, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Processing Time

• All orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Major Cities: 2–4 business days
• Other Cities & Remote Areas: 3–7 business days

Delivery times may vary during peak seasons, public holidays, or due to unforeseen courier delays.

Shipping Charges

• Free Shipping on selected promotions and qualifying orders.
• Standard shipping charges (if applicable) will be displayed at checkout before payment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking details (where available).

Delivery Attempts

Our courier partners may make multiple delivery attempts. If the delivery cannot be completed due to incorrect information or unavailability of the customer, the order may be returned.

Incorrect Address Information

Please ensure your shipping address and contact details are accurate. NORONAS is not responsible for delays or failed deliveries caused by incorrect information provided by customers.

Damaged or Missing Items

If you receive a damaged package or an item is missing, please contact our support team within 48 hours of receiving your order. We will investigate and provide an appropriate resolution.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

NORONAS – Where Craft Meets Shine
Delivering quality products with care across Pakistan.